Getting started
is easy!

Follow the guide below to enter:

  • Create a Digital Loyalty Card
  • Link an Existing (not registered) Physical Loyalty Card
  • Link an Existing (registered) Physical Loyalty Card

Create a Digital Loyalty Card

If you’d like to create a new digital loyalty card, simply tick Add Loyalty to My Account during the sign-up process.

That’s it! Your digital loyalty card will be ready to use straight away.

  • Your digital loyalty card is created automatically during sign-up

LINK AN EXISTING PHYSICAL LOYALTY CARD (NOT REGISTERED)

If you have a physical loyalty card that is not registered, you can link it to your account after signing in via the Loyalty tab within the app.

  • TOP TIP

    During sign-up, make sure “Add Loyalty To My Account” is unticked.

    Otherwise, a new digital loyalty card will be created.

STEP 1

Open Your Loyalty Account
Sign in to the app and tap the profile icon in the top-right corner. Then select Loyalty from your account menu.

STEP 2

Add Your Loyalty Card Number
Scroll to the loyalty section, enter your physical loyalty card number in the Card ID field, and tap Update Loyalty Card.

STEP 3

Start Collecting Rewards
Your loyalty card is now linked to the app. Your points and rewards will be available in your Loyalty account.

LINK AN EXISTING PHYSICAL LOYALTY CARD (REGISTERED)

If your physical loyalty card is already registered to your email address, there’s nothing else you need to do.

Simply sign up to the app using the same email address associated with your loyalty card and your points will automatically appear in the app.

TO VIEW YOUR LOYALTY CARD

Watch the Full Loyalty Card Walkthrough

Follow the complete customer journey in the step-by-step video guide below

Jump Juice - Loyalty Card Customer Journey

In this video, you’ll learn how to:

  • Place an order through the app
  • Collect your order in store
  • Earn loyalty points on purchases